My Honest Chips.gg Review (Tested With Real Deposit)

Today I am going to play at Chips.gg for the first time and I will try to share with you all the pros and cons that this casino can offer to cryptocurrency gamblers.

To write this Chips.gg review, I have made a Bitcoin deposit, I have played different slots, and I experienced an issue that required the help of the live support service. Chips.gg is a strong pretender to the “perfect crypto casino” title, but there are several things that can still be improved.

✔️ Is Chips.gg legit? (5/5)

Chips.gg casino has excellent ratings and feedback all around the internet. I was not able to find any serious negative reviews or forum comments about this casino. In addition to its flawless reputation, this casino works under a Curacao license.

I many times mentioned that Curacao casino licenses are the easiest to get. Getting one does not require large sums of money or additional responsibilities from the gambling website operator. But still, this license allows the casino to publish games from all popular game providers and it allows to add different payment methods to the platform.

I give this section of the review the maximum of five points available. Chips.gg is still a pretty young casino that has just started its journey in this competitive business, but in terms of legitimacy, it had a perfect start.

🎲 Games and providers (5/5)

The lobby is divided into several game categories. This makes it easy to find any game you would like to play.

These are the different sections of slot games. It has more than 30 different game providers.

The live casino lobby is also divided by game type and presented with multiple providers, including Evolution and Pragmatic Play Live.

The overall game collection is huge, and the search option is comfortable to use. There is nothing I could deduct points for in this section of the Chips.gg review.

🎰 Slots RTP (5/5)

I was not able to find the RTP information on the game’s official page, so I decided to double-check with the support team if this information is publicly available.

Indeed, you can check the RTP in the game’s lobby before opening the slot. In addition to the RTP, this information box shows the number of pay lines and the volatility of the slot. This section gets five out of five points.

💰 Payment methods (2/5)

Chips.gg has multiple crypto assets available that I have never seen before on other gambling platforms. You can easily make a deposit with the most popular coins such as Bitcoin, Ethereum, or Tether. You can also choose some less popular assets that might be faster and cheaper compared to the oldest cryptocurrencies in the market.

There is no minimum amount that you can add to your balance. The deposit will become available for playing after getting one network confirmation.

I have made my deposit with Bitcoin and paid 0.85 USD in fees to send this transaction.

After a while, once the Bitcoin network confirmed the payment (one confirmation), the amount became visible on my balance.

Now, what are the conditions to request a withdrawal? There is a minimum withdrawal amount that applies to every withdrawal. For Bitcoin, this minimum withdrawal is equal to 0.0005 BTC (around 30 USD at current rates).

There is also a withdrawal fee deducted from the amount that you withdraw. The fee is equal to 0.00007 BTC, which is more than 4 USD at the time of writing. Remember that I was able to make my deposit paying only 0.85 USD the same day.

The last thing that we need to check is the wagering requirements for the deposited amount. The Terms and Conditions of Chips.gg state that the casino has the right to apply at least 5 times the wagering requirement in some cases.

The customer support agent said that there are no such requirements in place.

It looks like this rule might be applied if you try to deposit your funds and withdraw them back without making any bets. There is no explanation about how much you actually need to wager before your account may get a wagering restriction.

For this section of the review, I deduct three points. The first point goes off for the paid nature of the withdrawals. I deduct a second point for the unreasonably high fees. Finally, the third point that I deduct is related to the uncertainty regarding the wagering requirements for your deposited amount.

🚀 Welcome bonuses (0/5)

There are no welcome bonuses that you can receive after making your first deposit at Chips.gg. This information was also confirmed by the support agent via chat.

This is a pretty common situation. Crypto casinos are trying to cut off bonus abusers and reward only those players that are willing to play on a regular basis.

This section of the review does not receive any points. Yes, it is better not to offer a bonus rather than to give a bonus with unbeatable wagering requirements. But I still think that it is possible to create a welcome offer that will be both beneficial for the players and safe for the business.

📢 Promotions (4/5)

The arsenal of promotions offered by Chips.gg could be defined as perfect, except for one small thing that I will speak about later. There are different races, staking rewards, and rakeback offered.

The races will reward you with prizes depending on the number of points or wagers that you could make. The goal of each race is pretty simple and straightforward: the more you bet, the better prize you get.

By the way, all prizes are paid directly to your account balance with no wagering requirements attached.

Every time you play at Chips.gg with real money, you accumulate CHIP tokens. The only purpose of these tokens is staking: a process in which you get dividends for locking your tokens.

After playing for a while, I have received some CHIP tokens and locked them for a day. These are the dividends I got after staking ~2.74 tokens.

You will get a portion of multiple coins supported by the platform. The rewards are not that huge, but the process itself is stunning and impressive. This is a perfect promotion for players to start using some less popular coins. You can use these rewards to play casino games, or you can easily withdraw each coin once your reach the minimum withdrawal amount.

Let’s now talk about rakeback. Chips.gg is promising to pay you a certain percent of the house edge back. Right now, all the players are getting 2.5% rakeback, but in the future, this rate would be connected to your VIP loyalty level.

I played Quickfire slot games with Bitcoin, making 0.25 USD spins. After wagering around 50 USD in total, I decided to check the status of my rakeback. The rakeback page stated that I had zero coins to get back, so I decided to check this with the support agent.

The agent said that there is a sort of bug that does not allow me to get Bitcoin rakeback for bets under 0.5 USD.

The agent compensated me with the rakeback that I was not able to get, and I continued playing with 0.75 USD bets. After a while, I noticed that the rakeback was still missing, so I decided to check again.

Now, the agent told me that I need to bet 1 USD per spin to be eligible for rakeback. This is an unpleasant experience because the support agent knew what games I was playing before and could double check the minimum bet when I reached him for the first time.

I have reported this bug in the Chips.gg official Bitcointalk thread. One week later, no one has sent a message neither via email nor bitcointalk that this bug was finally fixed. So, it is better to double check the status of your Bitcoin rakeback if you decide to play here with BTC.

I really like the list of Chips.gg’s promotions. This deserves the maximum number of points possible, but the issue that I have experienced does not allow me to put 5 points here. I deduct one point from this section, and I hope that the bug will be fixed soon.

🔎 KYC and anonymity (3/5)

In the same way as many other Curacao licensed casinos, Chips.gg is obligated to conduct KYC verifications of its players.

You will have to pass the verification once your withdrawals reach 1 Bitcoin or 2k USD.

The support confirmed that the KYC check is triggered automatically. It looks like you won’t have to pass KYC verification right before the first withdrawal if it does not exceed the above-mentioned amounts.

👨‍💻 Customer support (4/5)

The live support agents were always online when I reached them, and their answers were pretty fast and accurate. The only issue that I had with the support is related to the disinformation regarding the Bitcoin rakeback bug. I hope this situation to be atypical for this casino and I hope that agents are well-trained to answer all common questions. Nonetheless, this miscommunication happened, so I have to deduct one point here.

⚡ Speed of withdrawals (5/5)

I have requested my withdrawal with some winnings back to my Bitcoin wallet.

For some reason, the withdrawal history was empty and did not show my request or its status.

After checking the wallet, I realized that the cashout was processed right after sending the request.

This Chips.gg review section gets five out of five points for the instant withdrawals. I guess that the only reason for delaying the cashout might be the KYC verification if it gets triggered.

🌐 Is VPN allowed? (5/5)

The usage of VPN is not forbidden here unless you don’t break the rules of the casino. The support agent mentioned that some game providers might not be available, but your account won’t be banned after using VPN.

🏁 Final verdict (3.8/5)

Chips.gg could become a perfect casino for cryptocurrency players once they fix their issues with the rakeback and withdrawal fees. Ideally, they could also add a welcome bonus, but this is not that important compared to the expensive cashouts and the buggy Bitcoin rakeback.

Otherwise, Chips.gg has everything for a thrilling and fun gambling experience: a huge number of games, fast customer support, instant withdrawals, and a good selection of promotions.