After massive growth in recent years, the crypto gambling industry is stagnating. All the new casino platforms we see are just trying to copy the leaders, such as Stake. There is a tangible lack of new ideas, creativity, and fresh bonus mechanics, which makes me feel a bit bored.
Today, I am going to review Coins.game casino. A platform that brings some interesting features to the table. This is not any sort of revolution in this industry. However, this website has applied some tricks that can provide a different and new gambling experience for users. I have also seen lots of Coins.game ads recently, meaning that there are a lot of new users potentially looking to join the website.
The following Coins.game review is not sponsored by the casino. I am going to use my personal funds to make a deposit, play, and request a cashout. This approach allows me to create unbiased reviews of crypto gambling platforms and provide an honest opinion about them.
✔️ Is Coins.game legit? (5/5)
Like many other cryptocurrency casinos Coins.game operates under the Curacao authority. Thanks to this licence, the platform is able to offer games from a large number of software developers. At the same time, the Curacao license allows the casino to accept users from most territories. However, players from the US, the UK, and some other regions where gambling is regulated are not accepted by Curacao-licensed casinos.
There are many debates around the actual use of the Curacao license when it comes to players’ security. Most of the controversial questions are often solved in favor of online casinos, especially when they have tricky terms and conditions. Curacao authority will definitely defend you from obvious scam cases, but it is always important to double-check the Terms and Conditions for hidden rules.
Coins.game casino is still pretty new. That means that it was very difficult for me to find reliable and good feedback from users online. I will keep an eye on the platform and update my review if any issues appear. At this point, it is safe to say that the casino is processing cashouts and has no other problems. This section of Coins.game’s review gets five out of five points.
🎲 Games and providers (5/5)
Almost all popular slot game providers are included in Coins.game’s arsenal, including Pragmatic Play, Play’n GO, Yggdrasil, and Quickspin.
Live casino players should also be happy with two of the most powerful studios presented: Evolution and Pragmatic Live.
I have played at Coins.game for two days and never experienced a problem in finding a proper slot to play. This section of the review deserves the maximum number of points.
🎰 Slots RTP (0/5)
Coins.game unfortunately does not publish the RTP (Return to Player) value for the slots presented on the website. The only hint I have got from the support is related to the original games, which should have an RTP that fluctuates in a range between 95%-99%.
Multiple software studios release the same slot game with multiple RTP variations according to the needs of their clients. It is up to the casino management to choose the RTP variation that they want to publish on the website. Some casinos might choose to pick a higher RTP slot, while others try to keep the RTP on the lowest level possible.
What does it mean for the player? Without knowing the RTP of the games you play, it is unclear how far the math of the game is against you. For example, 96% RTP will mean that you will get around 96% of your bets back in the form of winnings in the long run. But if the RTP is 90% then you will be losing more.
This section of Coins.game’s review does not receive any points. I suggest all casinos to add transparency to their operations and show the RTP numbers whenever it is possible, especially if they want to help users select the right slot to play.
💰 Payment methods (3/5)
Coins.game casino accepts a huge list of crypto assets for deposits and withdrawals.
If crypto is not an option for you, then there is always a chance to select your local fiat currency and play using traditional payment methods.
Coins.game asks for a 1x wagering of your deposit before a withdrawal can be requested. This is a standard AML requirement, which is easy to accomplish.
The next rule might become a no-go for high-stakes players. It states that the monthly withdrawal limit at Coins.game is only 10k euros. I guess this limit can be discussed with the VIP manager, but make sure to double-check this before playing with large sums.
The minimum withdrawal amount in Bitcoin is set to 0.0002 BTC.
This is around 6 USD at the current exchange rate.
Coins.game will also deduct a withdrawal fee of 0.00005 BTC, which is 1.48 USD at the current rate.
I made my first deposit using BTC and I paid a bit more than 1 USD for mining fees.
Bitcoin deposits are not instant; mine was credited to the balance after receiving the first confirmation in the blockchain.
The Payments section of this Coins.game review gets only three points out of five. I deduct two points of rating for two reasons: the low monthly withdrawal limit and the withdrawal fee. The only purpose of the monthly cashout limit is to keep your balance on the website in case of a sudden massive win.
If you are not a VIP player with extended limits and you suddenly hit a huge multiplier, then after withdrawing 10k EUR your remaining winnings are forced to stay with the casino for one more month. The most likely outcome is you lose the funds in the coming days if you continue to play with them.
Speaking about withdrawal fees, there are multiple casinos that do not apply any fees on cashouts. The nature of cryptocurrencies allows for fast and cheap transactions compared to fiat alternatives. In my opinion, the withdrawal fee should be covered by the gambling website. Withdrawal fees prevent players from frequently withdrawing their funds; a situation that is profitable for the casino. The more you keep the money in the casino, the higher the chance that you impulsively lose it all.
🚀 Welcome bonuses (4/5)
All new players get the possibility to play 100 Free Spins before they make a deposit. While the offer might look like a ‘no deposit’ promotion, this is not the case.
Below you can see the full details of this offer. The bonus is limited with a maximum win amount of 100 USD and you also need to wager the winnings x20 times.
I have tried to play my 100 Free Spins and won 27.02 USD in this promotion.
Why this promotion cannot be considered as a ‘no deposit bonus’? Well, you have to make a real money deposit in order to start wagering and fulfil the 20x requirement.
This 100 Free Spins bonus is a pure marketing catch. While the 20x wagering requirement is not that huge and could be finished without losing extra cash, the way in which this bonus is presented is still questionable.
Let’s now talk about the first deposit bonus. You get a 180% match bonus up to $20k with a minimum deposit of $10.
There are also several bonuses available to you on the 2nd, 3rd and 4th deposit.
The bonus amount you get is locked in JET currency. It means that you cannot use the money right away. You will have to play real money games to unlock the JET coins.
Below you will see the formula shared by one of the support agents.
Unlock amount = wager amount x house edge x (20+5)%
This formula does not use the real house edge of each game, but there is a fixed rate depending on the game type. Slots have 3%, live games 0.2%, the same as the original games.
Your level will also determine the unlock percent in the final formula. Players from 1 to 9 levels get 5% added, from 10 to 14 get 7.5% added, and from 15 to 20 receive 10% extra.
This approach seems a bit complicated, but whenever you start playing and unlocking JET coins, you get used to it.
I received 370 locked JET coins after making my first deposit.
What can you do with the unlocked JET coins? You can exchange those right on the Coins.game website to any of the supported currencies, including the one you deposited with. The rate is 1 JET = 1 USD.
The best part of this bonus system is that the bonus amount is located on a separate locked balance and does not limit your main balance from withdrawing funds. You can play games, unlock JET coins, exchange those for real money, and withdraw it. The remaining bonus balance will be available for unlocking no matter if you win a lot, withdraw funds, and decide to continue playing.
This section of Coins.game’s review gets four points. While I don’t like the bonuses with wagering requirements, this casino managed to organize the whole process in a proper way. The match bonus does not anyhow ruin your gambling experience. You simply get additional rewards while playing casino games, which do not add any special requirements or limits.
The only reason for deducting one point in this review section is the 100 Free Spins ‘no deposit bonus’. The offer itself is not the worst one, as a 20x wagering requirement can be considered low. The only problem is that this bonus is being advertised as a ‘no deposit’ offer, however, this is not true at all. There is no way to get rewarded without making a deposit.
📢 Promotions (3/5)
The first promotion to check is the Free JET Box. The idea is simple: you will get JET coins simply by hanging around Coins.game’s website.
The reward for this promotion is low. It looks like the maximum amount you can get per day is 0.50 JET. But the overall idea of the promotion is interesting, it helps to keep users online and boost activity in the chat room.
Another free promotion available is the 150$ Free Tournament. Here you can win real-money prizes by placing bets with fun money. This is not a promotion that will allow you to get any serious prizes, but still, this is a fun way to entertain users.
There is also a $10,000 weekly tournament for serious players. The more bets you place, the better the reward you will get. The prize pool is pretty solid, so this tournament is a nice chance to win some extra dollars without any additional effort.
Let’s now move to the Daily Wheel promotion. This one offers an incredible opportunity to win a large prize, but I don’t think that anyone actually won the maximum promoted prize of 8.88 BTC.
I have tested the Daily wheel multiple times during my Coins.game experiment and I have never won anything else than locked JET coins and small amounts of other crypto assets.
The rule for unlocking the JET coins earned in different promotions is the same as a welcome bonus. Your JET coins will get unlocked while you play casino games with real balance.
The next thing to discuss is the loyalty program, which consists of 20 levels.
The levels are based on the wagered amount, and while a couple of first levels are achievable for small and medium players, the final levels are insane. Besides the level-up cash bonuses you will also get your rakeback rate improved.
Additional bonuses can be claimed on a Daily, Weekly, and Monthly basis.
These bonuses are calculated according to your recent activity, and I believe that they work as a form of cashback. So, the more you lose, the higher bonus you will get.
After playing for a while, I was able to wager 572 USD and reach the second level.
Here are the daily and weekly bonuses that became available to me.
After claiming my daily bonus, 0.03 USD was credited to my balance, and the remaining 0.12 USD was put on the calendar for the upcoming days.
The same logic was applied to the rakeback reward.
I have instantly received a portion of my balance, and the remaining funds were put into the calendar.
Let’s now talk about the calendar. This is the first time I have seen such a bonus structure. To be honest, I hate it. All your rewards are divided into several portions so you will have to visit the website every day to collect them all.
What’s the goal on implementing such a structure? There are several reasons that have been against the players. First, this structure helps the casino to save money on rewards. There will be a huge portion of players who will forget to claim their daily rewards. The second reason – the casino wants you to visit their website every day and stimulate you to deposit and play more.
I always prefer to instantly get the rewards I am supposed to get. Here, Coins.game is adding too much marketing into their promotions, making them less attractive.
I have also tried to exchange my unlocked JET coins before making a withdrawal.
The process was pretty smooth, and I successfully exchanged the JET coins for BTC using the on-site convertor.
This is the final statement of my Coins.game balance. Besides the locked JET coins and the BTC I have deposited, there are some DOGE and TRX there that I won in the Daily Wheel. The amounts are too low to withdraw or play with, so there is nothing I can do with these assets.
This section of Coins.game’s review gets three points. I do like the arsenal of promos that this casino offers, but the prize structure is annoying. The rakeback and daily or weekly bonuses are not given in full. You have to chase the website on a daily basis to get the rewards you have earned.
This casino has a perfect combination of free promos like JET box or Daily Wheel and real-money promotions, such as Tournaments, Level-up bonuses, and rakeback, but I would get rid of the calendar feature, which makes no sense for most players.
🔎 KYC and anonymity (2/5)
It was hard to find out the actual list of restricted countries at the Coins.game website. Here is one of the lists I have found in the terms and conditions:
Right on the same page, there is a shorter list of restricted countries:
Which one is correct? I tried to ask the support, but it provided me with the third variation of the restricted countries list. Please double-check if your country is accepted before you make a registration in order not to get in trouble.
Right after the registration, you are forced to fill out some of your personal data. There is no way to skip this procedure.
As it happens with all other Curacao casinos, Coins.game reserves the right to ask for KYC documents if needed.
The support team confirmed that additional documents might be asked by the security department of the casino.
This section of Coins.game’s casino review gets only two points. I do not like the fact that a crypto gambling website collects the personal data of players right after the registration. There is no obligation from the license authority to perform such actions, so this looks weird. The possibility of a KYC verification is also there, so this casino is not an option for you if you have no plans to verify your account.
👨💻 Customer support (5/5)
I had no issues while chatting with Coins.game’s support agents via live chat. There were no delays with the answers, even when I asked questions before making a first deposit. The support team is trained well and never asked me to wait for any ‘clarifications’ from the supervisor.
I have even received the full formula for calculating the unlocked JET coins, which was a big surprise. There are many casinos that are afraid to be transparent, but this is not the case with Coins.game. I give this section of the review the maximum number of points.
⚡ Speed of withdrawals (5/5)
After playing for a couple of days I decided to request a withdrawal back to my Bitcoin wallet.
The request was made at 10:04.
The balance became visible in the blockchain four minutes later at 10:08.
I would say that the withdrawal process is almost instant. While the withdrawal amount was small and I have lost a good portion of my deposit, it is hard to say whether the process is the same for everyone. But based on my personal experience, this section of Coins.game’s review gets the maximum number of points.
🌐 Is VPN allowed? (5/5)
There is nothing written about using or not a VPN in the T&C of this casino. I have asked the support team if it is allowed to play with a VPN or not: and the answer was Yes.
As there are no restrictions related to using a VPN, I will not deduct any points in this section of the review.
🏁 Final verdict (3.7/5)
Coins.game has brought a mixed gambling experience and contrasting feelings. There are many things that I like about this casino and some things that I find wrong. The wide number of payment methods is good, but the withdrawal fee is not. The non-sticky welcome match bonus is good, but the Free Spins offer is confusing. The arsenal of promotions is generous and rewarding, but the calendar feature is annoying.
Some controversial moments might not be that important for you, so you could give Coins.game casino a try, especially now when you know what to expect. The brand is still new, although I am pretty sure that this is not the first gambling project made by this team. Let’s give them some time to test out all the promotions and bonuses they have on offer and improve the overall experience.
Coins.game
Pros
- Non-sticky welcome bonus
- Fast withdrawals
- Lots of promotions
Cons
- Annoying rewards calendar
- Withdrawal fees